General

ONE HUB ENERGIA S.L. informs users, through this notice, which may use cookies when the user navigates through the different screens and pages of the site.

Through the skirt of the main screen of our website you can accept or reject the use of cookies, in accordance with our Privacy Policy. If you do not accept cookies, only the minimum necessary for the operation of the website will be installed.

A cookie is a very small text file that a web server can store on a computer’s browser to store some information about the user. The cookie uniquely identifies the computer, and can only be read by the Web site that sent it to the computer.

A cookie is not an executable file or a program and therefore cannot spread or contain a virus or other malicious software, nor can it be longer than 4,000 characters.

The purpose of using cookies is to remember the user’s preferences (language, country, login, browser characteristics, information on the use of our website, etc.).

By remembering your preferences we will not, for example, have to ask you for your country every time you visit our website. We will know the operating system and browser characteristics of the device you are using so that we can provide you with a better browsing experience.

Cookies can help our Web site to distinguish the user’s browser as a previous visitor and thus save and remember preferences that may have been set while the user was browsing the site, customize home pages, identify which parts of a site have been visited or keep track of selections in a “shopping cart” among others.

ONE HUB ENERGIA S.L. may use cookies in order to recognize users who have accessed our website and to offer a better and more personalized service. They can also be used to obtain information about the date and time of the user’s last visit, measure some traffic parameters within the site itself and estimate the number of visits, so that ONE HUB ENERGIA S.L. can focus and adjust services and promotions more effectively.

Normally Web sites use cookies to obtain statistical information about their Web pages. Please note that we collect data about your movements and use of our website as statistical data, not personal data.

Cookies can be classified according to the entity that manages them, the time they remain active or according to their purpose. On some occasions we may find that the same cookie can be included in more than one category.

Depending on their ownership

– Own Cookies: These are those that are sent to the user’s computer from a computer or domain managed by ONE HUB ENERGIA S.L..

– Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Depending on their lifetime

– Session cookies: These are those that collect data while the user is browsing the website.

– Persistent cookies: These are those in which the data continues to be stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Depending on their purpose

– Technical cookies: These are those that are used internally and are necessary for the operation of the website.

– Analytical cookies: These are those that allow statistical information to be gathered on user activity. This information is collected anonymously and allows us to optimise browsing on our website in order to guarantee a better service to the user.

– Personalisation cookies: These are cookies that allow the user to access the service with some predefined general characteristics depending on a series of criteria in the user’s terminal, such as the language, the type of browser used to access the service, the regional configuration from where the service is accessed, etc.

– Advertising Cookies: These are those that allow the management, in the most effective way possible, of the advertising spaces that, where appropriate, the editor has included on a website, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency at which the advertisements are shown.

– Behavioural advertising cookies: These cookies enable the management, in the most effective way possible, of the advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which the requested service is provided. These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on the same.

Below is a list of the cookies that can be found on our website and a brief description of their purpose. Please be assured that none of these cookies retain personally identifiable information about you. Some cookies personalize your visit, others remember your preferences, while others only provide us with visitor statistics.

ONE HUB ENERGIA S.L. uses local storage cookies, and we understand by these, any file created by the web in your navigation device. Cookies are a form of local storage, but there are others. It is important that you are aware of them so that you can prevent their use or delete the information stored on your device:

Browser local storage. Some websites use local storage called “sessionStorage” and “localStorage” to store information; “sessionStorage” is automatically deleted when you close your browser, but to delete “localStorage” you must clear your browser history.

In addition, your browser may also automatically store information on your device, for example: The history of pages visited. This contains the list of pages you have visited in the past.

The memory of forms and passwords. Many browsers store the data you enter in web forms (for example, your email address, your credit card number or your password to access a page) so that you do not have to re-enter it.

The browser cache, which contains a copy of previously visited pages to speed up viewing if you return to them later. Browsing history, browser memory and cache are beyond our control. It is important that you clear all such information if you are using a device that is not yours (for example, someone else’s smartphone or a public computer).

This website uses its own cookies belonging to this domain in order to respond to your request for information.

If you wish to disable the cookies accepted, either from our banner or at the top left of the website, in the padlock, access the website cookies, then go to Manage site cookies and site data and there you can enable or disable the use of these.

Cookie Purpose Source Duration Description

Google Analytics 2 years Generate a unique user identifier, which is used to count how many times a user visits the site, as well as the date of the first and last visit to the website. Record the date and time of access to any of the pages of the Site. Check the need to keep a user’s session open or create a new one. Identify the user’s session, to collect the approximate geographic location of the computer accessing the Site for statistical purposes.

Generate a unique user identifier, which is used to count how many times a user visits the site, as well as the date of the first and last time they visited the site. Record the date and time of access to any of the pages of the Site. Check the need to keep a user’s session open or create a new one. Identify the user’s session, to collect the approximate geographic location of the computer accessing the Site for statistical purposes.

Generate a unique user identifier, which is used to count how many times a user visits the site, as well as the date of the first and last time they visited the site. Record the date and time of access to any of the pages of the Site. Check the need to keep a user’s session open or create a new one. To identify the user’s session, to collect the approximate geographic location of the computer accessing the Site for statistical purposes.

The user can decide whether or not to accept the cookies used by the website, and can also configure the browser to warn him/her when a server wants to save a cookie or delete them from his/her computer. If you accept third-party cookies and wish to withdraw your consent to them, you can find instructions in the security settings of your web browser.

In the case of Google Analytics cookies, Google Analytics stores cookies on servers located in the United States and undertakes not to share them with third parties, except in cases where this is necessary for the operation of the system or where the law requires it to do so. If you wish to prevent Google Analytics from collecting security statistics visit the following link: https://tools.google.com/dlpage/gaoptout

Examples:

– If you use Microsoft Internet Explorer, under the menu option Tools > Internet Options > Privacy > Settings.

– If you use Firefox, under the menu option Tools > Options > Privacy > Cookies.

– If you use Google Chrome, under the menu option Settings > Privacy.

– If you use Safari, under the menu option Preferences > Security.

– If you use Opera, under Settings > Settings > Delete personal information.

– If you use a native browser on your mobile device, Settings > Clear data or Privacy & Security*.

*This may differ depending on the operating system version model.

You can use the “Help” section on the toolbar of most browsers to change the settings on your computer, however, some features of our online services may not work or may be more difficult to access if you reject all cookies.

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this “private mode”:

– Internet Explorer 8 and higher: InPrivate

– FireFox 3.5 and higher: Private Browsing

– Google Chrome 10 and above: Incognito

– Safari 2 and above: Private Browsing

– Opera 10.5 and above: Private Browsing

– Browser: Incognito Tab

Please read the help section of your browser carefully to learn more about how to activate “private mode”. You will still be able to visit our website, even if your browser is in “private mode”, however, the user experience may not be optimal and some utilities may not work.

In addition, you can also manage the storage of cookies in your browser using tools such as the following:

– Ghostery: www.ghostery.com/

– Your online choices: www.youronlinechoices.com/es/

ONE HUB ENERGIA S.L. thanks you for activating the acceptance of cookies, this helps us to obtain more accurate data that allow us to improve the content and design of our website to suit your preferences.

Additionally, ONE HUB ENERGIA S.L. is present in portals and third-party services for which, if you want to know the conditions of privacy and use of cookies, you should consult the policies provided by them:

– Facebook: https://es-es.facebook.com/help/cookies

– Twitter: https://twitter.com/privacy

– YouTube: https://www.google.es/intl/es/policies/technologies/cookies/

– LinkedIn: http://www.linkedin.com/legal/privacy-policy

– Google+: https://www.google.es/intl/es/policies/technologies/cookies/

– Instagram: https://www.instagram.com/legal/cookies/

We may update the Cookies Policy of our Website, so we recommend that you review this policy each time you access our Website in order to be properly informed about how and for what purpose we use cookies.

The period of conservation of the data obtained for the different purposes in the terms established in article 13.2 a) of the RGPD and in relation to the rest of the information required in the aforementioned article, is covered in our Privacy Policy.